Survey

1. How do you decide when it's time to replace an appliance or gadget?

A. When it breaks

B. When a significantly better model comes out

C. After a set number of years

2. How important is a store's layout and ambiance to you?

A. Very important

B. Somewhat important

C. Not important

3. Do you read the return policy before making a purchase?

A. Always

B. Often

C. Sometimes

D. Never

4. How often do you shop using your smartphone?

A. Daily

B. Weekly

C. Monthly

D. Never

5. Do you enjoy the experience of shopping, or is it just a task?

A. I enjoy it

B. It's just a task

C. It depends on what I'm buying

6. Do you pay for shipping to get items faster?

A. Yes, often

B. Only if absolutely necessary

C. No, I always choose free shipping

7. How do you feel about personalized product recommendations?

A. They are helpful

B. They are creepy

C. I don't notice them

8. Do you trust user-generated photos more than professional product photos?

A. Yes, much more

B. Yes, a little more

C. No, I trust professional ones

9. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

10. How do you feel about in-app purchases?

A. I make them regularly

B. I've made a few

C. I avoid them